Warranty claims assist in monitoring what happens after the system notifies you that a part is still covered by warranty. You can track when the part was returned to the vendor, when the vendor issued you a credit or reimbursement check, and post the credit back to the vehicle.
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The claim process may take weeks or even months. The warranty claims screen will help you monitor the current status of each outstanding claim and displays color-coded aging information for each claim. |
Refer to the below articles for more information regarding the various processing statuses
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