Warranty claims assist in monitoring what happens after the system notifies you that a part is still covered by warranty. You can track when the part was returned to the vendor, when the vendor issued you a credit or reimbursement check, and post the credit back to the vehicle.
To enable automatic warranty claims creation, use switch# 41 of the Main System Parameters in the desktop Classic version. Select Yes as the first option to ensure that claims are created for you when one needs to be and eliminate the manual work of creating them individually.
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The claim process may take weeks or even months. The warranty claims screen will help you monitor the current status of each outstanding claim and displays aging information for each claim. |
Refer to the below articles for more information regarding the various processing statuses
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