In RTA Web, users will be able to add lines to Work Orders with a simple click. In order to do this, the user will need to navigate to the bottom of the Work Order page and click on the section labeled Lines. Here, it will display the line details which can be modified.
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If there is nothing in the WO Lines detail section, you will need to add a line to the WO.
Refer to Bulk Actions for information on performing bulk actions with WO lines.
Add Line
In order to add a line to the WO, there is a button labeled Add Line in the details section which will execute the action. If there is nothing here, the message ‘No Line Found’ will be displayed, prompting you to add a line.
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Once you have confirmed the process, the line will display the status from Open to VOIDED.
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Similar to RTA DesktopClassic, and in accordance with rules of auditing, if a Work Order Line has had transactions posted to it, the line cannot be deleted. Transactions can be reversed, but the data will remain as a positive and/or negative entry.