What’s Changed?
Enhancements to the sign in process for RTA have been put in place and these enhancements and are changes to be aware of.
RTA is now implementing the ability for users to update their own passwords by adding a Forgot Password link at sign in
Emails will now be a required field on the user profile for use with the forgot password link
Admins can now force a password reset for users
Refer to Password Resetsfor further details about using the new forgot password link.
Refer to Creating New Users for detailed instructions on adding users to the Web Platform.
Refer to Editing Users for detailed instructions for admins needing to edit user profiles.
What Does This Mean for Users?
For all users, a forgot password link will now be available at sign in if needed. This link can only be used properly if a legitimate email is included in the user profile.
When the force password option is triggered by an admin, a user will be forced to update their password.
What Happens If No Email is on the User Profile?
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