Motor Pool has a Customer Reservation Request screen called the Motor Pool Kiosk Mode. This allows anyone given a special URL link the ability from any web browser to come in to make a Motor Pool Reservation from the convenience of their own computers and it frees up the Motor Pool personnel from having to enter these in manually from the office.
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Motor Pool Setup:
Before the Customer Kiosk Mode can be used to allow online reservations to be made the Motor Pool module must be setup ahead of time. See the section on Getting Started with Motor Pool for setting up the Motor Pool section.
Starting Kiosk Mode:
Once Motor Pool is setup and you are ready to accept reservations. The steps below will assist in starting the Kiosk Mode.
Click on Reservations under the expanded Motor Pool section of the main menu
Click on the Triple Dot Menu Option in the top right had corner of the Reservations header section
Select Kiosk
Select the Facility to create reservations from
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The Copy Link option will copy the Kiosk URL to Clipboard
For Example:
https://app.rtafleet.com/motor-pool/public/255aac554287f928d60da1c53d56214356aac232541f944d60ca1c53d617196?name=CITY OF RTA FLEET MAINTENANCECITY%20OF%20RTA%20FLEET%20MAINTENANCE
Then the URL link can be imbedded into your website or distributed in email to launch the Customer Kiosk
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OR use the Start Kiosk Mode to directly launch the Customer Reservations Kiosk Mode.
Entering a Rental Request:
Once the Kiosk is launched, there are a few fields that are required request a rental.
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Enter the rental rate most appropriate for you rental period.
The Rates need to be set up as part of the motor pool prior to adding to a rental request. Refer to Motor Pool Reservation Rates for information on setting up rental rates to be part of motor pool if necessary
Enter your basic Travel Plans Including:
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Enter the Renter’s information in the Renter section. This includes the renter’s name, department they are associated with, phone number, and email
The Department is associated with created departments in your RTA software. If the department does not exist in your Department list, it cannot be used and would need to be added to your software. Refer to Departments for information on Departments in your software.
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Enter a Payment Type for the reservation. Select one of the 4 options available
If you do not do payments for reservations, select any type
Your RTA software does not use this field and it is notational for the records
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In the Drivers section if it is the same person as the renter you can select the Same as Renter option. If not then fill in the Driver section as well. Once all required items are entered, the user can click Create
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Be sure to click Create after all fields are entered to save the reservation. |
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For instructions on managing the reservation including the actual check out and return, refer to the Managing Motor Pool Reservations section of the documentation.