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Click on the status button in the upper right corner
From the drop down, select the posted option - This action will post a negative warranty credit to the work order, negating the cost of the replaced item
In the confirmation window enter the following:
Work Order # - this should already populate with the WO# when the claim was created but can be edited here as well
Work Order Line # - this should already populate with the WO Line # when the claim was created but can be edited here as well
Amount - this is the credit amount from the vendor and should populate based on the claim amount
Click Confirm
In the confirm window, ensure the “Posted On” date is accurate (it will default to current date)
Click Submit