Page Comparison

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1. Click on the status button in the upper right corner

2. From the drop down, select the posted option - This action will post a negative warranty credit to the work order, negating the cost of the replaced item

3. In the confirmation window enter the following:

   1. Work Order # - this should already populate with the WO# when the claim was created

   2. Work Order Line # - this should already populate with the WO Line # when the claim was created

   3. Amount - this is the credit amount from the vendor and should populate based on the claim amount

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4. Click Confirm

5. In the confirm window, ensure the “Posted On” date is accurate (it will default to current date)

   

6. Click Submit