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Table of Contents

Facility Printers Tab:

Note

In order to print Barcodes from the RTA Web Application barcodes you must Install and configure the Citizen Label Printer as a Network Printer. See the section RTA Web - Installing Citizen Label Printer for step-by-step instructions.

Configuring the Barcode Print Server for your Facility:

To Link a Network Barcode to your facility you would need to access from the Main Organization Menu under the Facilities sub-menu

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Then from the Facility Search Screen you would select a facility you wish to link to a Barcode Printer by clicking on the facility record. For more info see RTA Web - Edit Facilities

  • Select the “Printers” tab within the “Facilities” page

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Info

Just Remember that printers are set up specific to a facility. To use a facility's printer, switch your "working facility" (at the top right) to your printer's facility.

Checking Printing App Connection:

  • With the printing app running on your computer, navigate to your user settings by clicking your profile image in the menu at the top left

For more information see the Settings section in RTA Web Application - Getting Started

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  • Look for the colored tag that will read either "Print Server Ready" or "Print Server Not Ready". If it reads "Print Server Not Ready," click the refresh icon

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Warning

If it still isn't ready, be sure that your printing app was started with administrator privileges and that all printers in that facility use the same port configured for the printing app upon installation. Then refresh again. 

Printing Barcodes

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Once you have confirmation that the Printer Server is Ready, you are now ready to print. See RTA Web - Printing Barcodes from a Citizen Label Printer