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Net Promotor Score surveys can be set on a schedule to email specific users such as department heads, customers, drivers, etc. These recipients are set by clicking NPS box to view results, then click on the 3-dot menu in the top-right corner of that section. Select “Manage RecipientsRecipients”:
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Use “Subscribe” and “Unsubscribe” to toggle which users will be receiving the NPS surveys moving forward.
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