Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

If you are a Technician, this page will list your procedures for:

Widget Connector
width600
urlhttps://vimeo.com/700968873
height300

Login and Start Shift

Access your profile at RTA Web using your @rta-host.com username and password

...

The timeclock will begin to tick and productivity will begin calculating. Next steps will be to clock into a Direct/Indirect job and begin working.

Clock into a Direct/Indirect Job

A “Direct Job” is any work order line that has been assigned to this Technician, or an unassigned work order that is found through a job search.

Indirect Jobs are essentially jobs such as Training, Shop Cleaning and Supervisory. Areas in which a tech can detail their labor without billing time towards a work order. Indirect jobs can be configured through in RTA Classic. Refer to System Codes for instructions.

From the screen, either use the Direct/Indirect dropdown lists at the top:

...

The job that’s been started will appear at the top of the screen by your labor options. Job details are in the body of the screen. Before clocking into a different Direct/Indirect Job or out for Lunch/Day, you’ll be prompted to clock out of the current job you’re on.

...

View Job Details

From the screen above, use the maximize arrows to view details on the Job, Vehicle, Notes and assigned Technicians

...

Update the meter (if prompted) and apply a wage/downtime status. Then “End Job”

Posting to a Work Order

Widget Connector
width600
urlhttps://vimeo.com/700971726
height300

...

RTA Web will make certain assumptions in the future when this type of job is done again, such as “Common Parts” recommendations and the probability this is the part you’ll need. You’ll also see any existing Transactions in the lower box if they exist.

Clocking Out for Lunch/ End Job

Whether the user is currently clocked into a Direct or an Indirect job, use the menu at the top of the screen to “Start Lunch”, or hover over the Stop-Watch icon (Job Clock) in the top-right corner and click End Job

...

End Shift

...

Use the menu at the top of the screen and hover over the Stop-Watch icon (Shift Clock) in the top-left corner and click End Shift