Close WO
In RTA Web, users will have the ability to close lines and the WO itself with the click of a button. However, the user will need to ensure that all WO lines have been posted and closed before they can proceed with closing out the entirety of the WO. Failure to do so will prompt a message saying that a line is still open and will need to close soon.
...
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
Work Orders that have all lines completed will be visible in the Ready for Review list to be closed by an approved user after review for accuracy. Refer to Work Orders Ready for Review |
Re-Open WO
In RTA Web, users will be able to reopen work orders that have been closed. There may be a time where you need to reopen a work order because you forgot to post a job, to do so, navigate to the work order you want to open. At the top of the right-hand corner of the page, there is a RE-OPEN button, this will open the work order for you. Once you have confirmed the process, the button will change from Re-Open to Close Work Order. This will indicate that you have successfully opened it.
...