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User Groups allow administrators to see what areas and levels of access are available with each defined user group and also allows for the creation of custom user groups to fit any organizations needs.

This document will explain the structure of user groups as well as how to create user groups for use in your organization.

Refer to Creating a New User and/or Editing Users for information on how user groups are added to individual users.

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User Group Overview

RTA comes with 13 pre-defined user groups based on industry standard roles within the organization. The groups are assigned to users and determine their level of access and visibility into all areas of the software.

Refer to User Groups Access Charts for a breakdown of the functions/access available within the groups.

Custom groups can also be created to expand the selection and create hybrids that may be needed for various facilities where applicable.

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  • An empty box on the module header line item indicates no access to that module at all

  • An empty box on an individual area of a module indicates no access to that particular function item

  • A dash on the module header line item indicates partial access to a module area and expanding the main area will detail which sub-sections the user would have access to

  • A check indicates full access to an area or particular line item

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Viewing List of Users Assigned to a User Group

To see all the users assigned to a particular user group, do the following:

  1. Click on the column header for the user group in question

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  2. Click the Users Icon in the upper right

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  3. The list of users assigned to that group will display and can be removed if necessary

Creating a Custom User Group

It may be necessary to create a custom user group based on shop needs.

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  • No access to Admin Functions

  • Full access to all items under the Master/Setup area

  • Partial access to the Parts Module which includes partial access to the Inventory area

    • Add Part Qty

    • Access Part Tag Options

  • No other sections of Parts will have access

Creating a Custom Group Using a Template

Using a template to create a custom user group can save time. The template feature allows you to pull in the same information/access from one user group and then just make edits. This is extremely handy if you have a user group that needs a lot of access but only needs exempted from a few of them.

  1. Access the User Groups by clicking on User Group from the Admin main menu

  2. Click on the title header of an existing user group that you’d like to use as the template for the new one

  3. Click Add Template at the top

  4. Give the new user group a name

  5. Click Save

  6. Make adjustments by unchecking or checking additional headers or actions to allow or disallow from the template group

Editing A Custom User Group

Edits can be made to the access/function areas at any time by checking and unchecking corresponding boxes under the appropriate user group column that is needing access edits

A user group can also have a title change by clicking on the title in the header, clicking the edit pencil icon, updating the name, and clicking save.

Deleting A Custom User Group

When deleting a user group, be sure that you know what users are assigned to that group and make adjustments to their user profile as necessary.

Refer to Editing Users for instructions on making edits to user profiles.

To delete a user group:

  1. Click on the title header for the appropriate column

  2. Click on the delete icon at the top

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