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Overview
When Driver Reports are entered into RTA, either though RTA Inspect, RTA Driver Reports or an additional integration or DVIR (see RTA Partner Integrations) the details come to a landing screen for review and either assignment or dismissal.
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This list, like others in RTA Web is adjustable based on the user’s preferences. Columns can be rearranged through drag/drop, order or priority of the list can be set by clicking the column header, and there is a column chooser in the top-right menu to simplify or detail your list.
Duplicates
If an issue persists on a vehicle, or if a reported issue has not been resolved before the next inspection and the item fails again, a duplicate issue line is created. These duplicates will register in the far-right column, next to the Action icon.
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By clicking on the Dupes line, details of the previously submitted DVIR will show below the shown line. Information can be gathered, such as date, notes and driver who submitted.
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Attachments will show any photos taken by the driver, previously attached files, as well as the option to drag/drop or add new files. Clicking on the existing tiles will bring a full screen view of the attachment.
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Actions
Hovering over the Actions icon will bring up 3 options:
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