RTA Web - Reason Codes

The Reason Code defines why a repair was requested. You can add up to 99 reason codes.

Adding a new reason code

From the main menu, select Maint. & Repair> Settings> Reason

1. Select the NEWCODE Box.

2. Add a code number and a description for the code, you also have option to check the Prompt VMRS code.

3. Click Save and the new reason code should display in your code list.

Editing a reason code

1. Select the reason code you wish to edit by clicking on it from the list.

2. Click in the code # and description box, and you will be allowed to enter the new information.

3. Click the check mark to confirm.

Deleting a reason code

1. Click on the trashcan next to the code you wish to delete.

2. Click delete when the confirmation box pops up.