Fuel - EFI Review Exceptions

1 Reviewing Exceptions
2 Common Exceptions
3 Making A Correction
- 3.1 Exception Examples:
  - 3.1.1 Vehicle Not Found Exception:
  - 3.1.2 Inconsistent Fuel Type Exception:
  - 3.1.3 Fuel Greater than Tank Capacity Exception:
  - 3.1.4 Mileage High/Low/Exceeds Exceptions:
4 Skipping an Exception

After loading fuel transactions, the next step is to review the transactions and make changes as needed. It is important to not skip this step because the load process does not validate incoming data such as vehicle numbers, pump numbers, meter readings, product codes, fuel quantities, or fuel prices.

Reviewing Exceptions

After uploading your fuel file successfully select Next or Fuel > Review Exceptions.

Review the fuel transactions looking for the correct:
1. Vehicle Number
2. Quantity
3. Price
4. Odometer
Make any necessary changes following the steps below

Common Exceptions

Message	What it means	What to do

Message	What it means	What to do
Vehicle Not Found	The Vehicle Number or Card Number coming from the Fuel System Does not match an RTA Asset Number or Cross Reference Number	Three General Fixes: Vehicle has not been Officially Added (Fix: simply add the new record) There is no Cross Reference added to the Vehicle Record if using Cross Reference (Fix: Add the Cross reference in to the Asset file) Vehicle has been Moved to another facility (Fix: move the Vehicle Back or Update the Cross Reference for New Facility)
Inconsistent Fuel Type	The Fuel Transaction Fuel Type Does not match the Primary Fuel Type set in the Asset Record	If you did not initially set the Fuel Type in the Asset File then set it. See Setting the Fuel Type from the Fluids Panel in the Asset File
Fuel quantity greater than tank capacity	The Fuel Transaction has a greater fuel quantity then the Vehicle can physically hold (Tank Size)	If the Asset did not have a tank capacity setup initially you will want to do this first. See Setting the Tank Capacity from the Fluids Panel in the Asset File OR There may be truly be an issue with the Fuel Transaction
Meter exceeds allowable mileage limit	The Miles/Hours/Kilometers traveled for the Fuel Transaction Exceeds the “Maximum” Factor (Typically set behind the scenes to 3X) based on the Expected Average MPG Set in the Asset File	First if the Asset was not set with a suggested Average MPG then you will want to make sure you have a good number in each Asset Record. Setting the Average MPG from the Fluids Panel in the Asset File This also may reflect an odometer issue in the Fuel Transaction itself or an Odometer issue in the Asset File
Mileage high for average mileage	The Miles/Hours/Kilometers traveled for the Fuel Transaction Exceeds the “High” Mileage Factor (Typically set behind the scenes to 1.5X) based on the Expected Average MPG Set in the Asset File	First if the Asset was not set with a suggested Average MPG then you will want to make sure you have a good number in each Asset Record. Setting the Average MPG from the Fluids Panel in the Asset File This also may reflect an odometer issue in the Fuel Transaction itself
Mileage Low for average mileage	The Miles/Hours/Kilometers Odometer Reading coming in from the Fuel Transaction is less then the current Fuel Meter Reading in the Asset File.	This is usually indicative of a Fuel File loaded out of sequence. For Example Loading Wednesday Fuel file before loading Monday’s of the same week. The Wednesday readings have already updated. Thus pulling Mondays fuel at lower readings would throw these exceptions. OR again is could be an Odometer issue either in the Asset File or the Fuel Transaction File

Making A Correction

Occasionally there are errors in the fuel file, either an incorrect vehicle number or an extra zero on the odometer. To make a correction on a transaction:

Select review from the action column to the right of the transaction
Make the necessary changes

Exception Examples:

Here are a few Examples of exceptions you would see:

Vehicle Not Found Exception:

Inconsistent Fuel Type Exception:

Fuel Greater than Tank Capacity Exception:

Mileage High/Low/Exceeds Exceptions:

Select Save

Select Next or Fuel > Process EFI to go on to next step

Skipping an Exception

Occasionally there are errors in the fuel file, either an incorrect vehicle number or an extra zero on the odometer. To make a correction on a transaction:

You can select skip on any exceptions you wish to ignore