From RTA Web, clicking the Work Orders menu option under Maint. & Repair, users have the ability to create a new Work Order by selecting the + button in the Search Menu, top right corner.
Enter the Vehicle number, or search based on vehicle details, then set the Work Order reason code. What’s the reason for the work? Also as options, according to RTA System Switch Main#31 the Customer Number and Vendor Number can be included (for billing and outside work orders)
Click Create
The Work Order number will be generated automatically, or the user will be prompted to include the Work Order Number based on system parameters. See Classic System Switch Misc1#16, Work Order Numbering to determine if the Work Order number will be generated automatically from RTA or if the user will provide the WO#.
Adding a Work Order Line
From the Work Order page, under Lines in the bottom box, click on Add Template or Add Line to generate Work Order line details.
Refer to RTA Web-Work Order Templates for instructions on creating a WO template for use in Web.
Refer to RTA Web-Work Order Lines for instructions on work order lines in Web.
If the asset is under OEM Warranty and that is being tracked in RTA, the following message will display when creating a work order for the asset. It is imperative that OEMs are not inadvertently voided.
Don’t forget to update primary and alternate meters either during the creation process or prior to closing the work order. Refer to Updating Meters in Work Orders for more information.