{"xsrfToken":"B1VF-YFB3-3RSK-BFRR_1d6e6d00edd37db46c3b677340d73afc5d599e26_lout","branding":{"id":"2","key":"support","name":"RTA and RTA Inspect Tech Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image","logoId":"2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the RTA Help Desk","sharedPortalName":"RTA Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"de-DE":{"localeDisplayName":"German (Germany)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to the RTA Help Desk","sharedPortalName":"RTA Help Desk","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"cs-CZ":{"localeDisplayName":"Czech (Czech Republic)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"support","projectId":11300,"serviceDeskId":2,"name":"RTA and RTA Inspect Tech Support","description":"<p>Welcome! You can raise a RTA/RTA Inspect Tech Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"29","name":"Technical Support Request","descriptionHtml":"","callToAction":"Technical Support Request","introHtml":"","icon":12927,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12927","groups":[6],"key":""},{"id":"60","name":"Integration Setup","descriptionHtml":"","callToAction":"Integration Setup","introHtml":"","icon":12932,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12932","groups":[],"key":""},{"id":"58","name":"SQL Scripting","descriptionHtml":"","callToAction":"SQL Scripting","introHtml":"<p>Custom SQL Scripting</p>","icon":12932,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12932","groups":[],"key":""},{"id":"57","name":"Crystal Reports","descriptionHtml":"","callToAction":"Crystal Reports","introHtml":"<p>Custom Crystal Reports</p>","icon":12932,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12932","groups":[],"key":""},{"id":"56","name":"New EFI Sale","descriptionHtml":"","callToAction":"New EFI Sale","introHtml":"","icon":12932,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12932","groups":[],"key":""},{"id":"63","name":"CSR Outreach","descriptionHtml":"","callToAction":"CSR Outreach","introHtml":"","icon":12932,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12932","groups":[],"key":""},{"id":"72","name":"Data Conversion","descriptionHtml":"","callToAction":"Data Conversion","introHtml":"","icon":13720,"iconUrl":"https://rtafleet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13720","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[29]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6671d1a6-e8bc-3bce-83fc-ae432e3a9613","appLinkName":"System Confluence","appLinkUrl":"https://rtafleet.atlassian.net/wiki","spaceKey":"HK","spaceName":"RTA Knowledge Base","spaceUrl":"https://rtafleet.atlassian.net/wiki/wiki/spaces/HK","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"RTA Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rtafleet.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rtafleet","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B1VF-YFB3-3RSK-BFRR_1d6e6d00edd37db46c3b677340d73afc5d599e26_lout","baseUrl":"https://rtafleet.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7d84ee76-5e31-4e79-84bd-1880b6cb4356","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}