Summary/Use Case
Report Summary
The Customer Accounting Report by WO Close Date provides a detailed breakdown of costs associated with customer vehicles and work orders, organized by facility and customer. This report allows fleet managers to analyze and summarize expenses across multiple cost categories, such as labor, parts, and other specific charges, facilitating improved budgeting and cost control based on the closed work order date.
Use Case
Track and manage total repair costs for customer vehicles by department and facility.
Analyze expenses by individual cost categories (e.g., parts, labor, tires) for accurate billing.
Identify high-cost repairs or customers with significant outstanding balances.
Assist in end-of-month or quarterly financial reporting with itemized and totalled data.
Support customer billing accuracy by validating detailed costs per work order.
Location: Where to Find It
Reports > RTA Standard Reports > Work Order > Customer Accounting Report (ROD)
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Data Filter Prompts
You will be prompted for filtering of the Data to specify and narrow down the data that will be pulled. See Data Filter List Below for Options.
Parameter List
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Parameter Name | Value (Default) | Value (Notes) |
|---|---|---|
TotalsOnly | False | When ‘True’, will show each work order and customer level totals. |
Summary | False | When ‘True’, will only have a report summary. |
Note: For best results, please only mark one ‘True’ at a time, otherwise, inconsistencies may occur | ||
Data Filter List
Filter Name | Recommended Filter Condition(s) | Value (Options) | Value (Default) | |||||
|---|---|---|---|---|---|---|---|---|
Work Order Facility | Equal ToFacility | ID numbers1 - 99999 | 1 | |||||
WO Closed Date Range | Is Between | Any date range | 10/01/2024 - 10/31/2024 | Customer Number | Is Between | " " - zzzzzzzzz | " " - zzzzzzzzzDate Range | First and Last Day of Previous Month |
Report Output and Data Elements
The Customer Accounting Report by WO Close Date displays a detailed breakdown by customer, vehicle, and work order. The report includes costs by various categories such as parts, tires, labor, and other charges, along with totals for each category. Totals are provided at the vehicle, type, and customer levels, enabling a summary of costs for each grouping. The report is sorted in the following order:
Customer Number (Ascending)
Vehicle Class (Ascending)
Vehicle (Ascending)
Work Order End Date (Ascending)
Work Order Number (Ascending)
Report Output
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Report Data Elements
Column Number | Column Title | Data Notes |
|---|---|---|
1 | Vehicle | Vehicle ID associated with the work order. |
2 | Work Order | Unique identifier for each work order. |
3 | Opened | Date the work order was opened. |
4 | Closed | Date the work order was closed. |
5 | Parts | Cost of parts used in the work order. |
6 | Tires | Cost of tires associated with the work order. |
7 | Labor | Cost of labor performed for the work order. |
8 | Outside | Costs for external services related to the work order. |
9 | Supplies | Cost of additional supplies used. |
10 | Taxes | Taxes applied to the work order costs. |
11 | Misc | Miscellaneous expenses linked to the work order. |
12 | Damage | Cost of damage repairs (if any) associated with the work. |
13 | Total | Sum of all costs for that particular work order. |
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