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Prompt

Switch

Switch Setting

Result

Customer Number

SSM, switch 31

NO

Default customer from vehicle record (MVM) automatically assigned to the WO. Customer prompt is skipped.

Vendor Number

SSM, switch 23 Part 1

NO

Default vendor from facility record (MFM) automatically assigned to the WO. Vendor prompt is skipped.

Shop ID

SSI, switch 17

NO

Default shop ID from facility record (MFM) automatically assigned to the WO. Shop ID prompt is skipped.

Priority Code

SSI, switch 36

NO

Default priority code from facility record (MFM) automatically assigned to the WO. Priority code prompt is skipped.

Reason Code

SSM, switch 39 Part 1

NO

Default reason code from facility record (MFM) automatically assigned to the WO. Reason code prompt is skipped.

NOTE: The default values can be modified (or deleted) at any time by positioning the cursor in the field to change. Turning off the mentioned switches to eliminate the prompts works great if the default values are modified infrequently. However, if the default is overridden most of the time, it is best to be prompted for that information while creating the work order.

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  • Vehicle Facility and Number: Enter the vehicle number or press F1 to make the selection from a lookup list. The default vehicle facility number is the same as the current work order facility. If you're doing jobs for a vehicle that belongs to a different facility, change the vehicle facility to access that vehicle. After a work order has been added or saved, the vehicle number cannot be changed so make sure the vehicle number is correct.

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Customer Number (SSM, switch 31): Accept the default customer to be billed for this repair, enter a different customer, or press F1 to select a customer from the lookup list. Most work order transaction and billing reports allow sorting capabilities by customer. This will help you in billing back your work for customers or even to internal departments. The default customer comes from the customer assigned in the vehicle record (MVM). Clicking the button next to the customer number field will display the customer master screen information.
Vendor Number (SSM, switch 23-part 1): Accept the default vendor who will perform the work, enter a different vendor, or press F1 to select a vendor from the lookup list. If Create POs for outside WO is set to YES in the "Outside WO/Create PO" switch (SSM, switch 23-part 2), a purchase order is automatically created for this work order. Refer to "Auto-Creating a Purchase Order from Work Orders" in Chapter 5Part Inventory for additional information. The default vendor is assigned in the facility record (MFM). Clicking the button next to the vendor number field will display the vendor master screen information.

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Add Work Order: Add Line Field Descriptions
After the work order header information has been added, the next step is to add the work order lines. The work order lines indicate the type of job that is to be performed on the vehicle. If several jobs need to be done, add several work order lines indicating what each job is. If a job has previously been deferred, the Deferred Job Listing window appears and displays any deferred jobs for that vehicle. NOTE: This feature is not available in batch work orders.
To select a job or group of jobs, highlight the desired job(s) and choose Flag/Unflag. A Y will appear in the USE column indicating the job has been flagged. Choose OK to add the flagged job(s) to the new work order.
The Add Line window appears next prompting for the following information…

  • VMRS Code (SSM, switch 38): VMRS codes describe the jobs that can be done on a vehicle. Enter the VMRS code or press F1 to make the selection from a lookup list. The number of digits required and the lookup list available depends on the setting of the "VMRS System Level" switch. A six-digit code works well for many fleets because it provides the needed detail without getting too detailed. If a non-file VMRS code is input, you'll have the option reentering a new code, using the non-file VMRS code, or adding the VMRS code to the system. If you choose to add it, refer to "VMRS Codes" for field descriptions as needed.

Once a VMRS code has been assigned, the last three occurrences for this job are displayed at the bottom of the screen if the "WO History Display" switch is set to YES or PROMPT (SSI, Miscellaneous I tab, switch 2). If the switch is set to PROMPT, a message reminding you to review the history displays immediately after the VMRS code is entered. If you wish to display additional details about these last three occurrences, click the 'extend history' button. This will display the transactions recorded and notes about the jobs from the previous work orders.
If an open work order exists containing the same VMRS code for the specified vehicle, a notification window appears to alert you to this fact. This can help avoid duplicating data entry. If you wish to create a second job of the same type for the vehicle, simply answer YES to the notification.

  • Repair Type Code: Select a repair type code from the drop down list to identify the type of repair to be performed by the mechanic. These codes are user-definable (SSY). The estimated hours to complete the job and how the costs are categorized may vary depending on the repair type code selected. Refer to the following table for details.

    Code No.

    Code Abbr.

    VMRS Est. Hours From…

    Description

    1

    CHK

    CHECK

    Used for doing inspections or quick checks on a certain problem or part.

    2

    RPR

    REPAIR

    Used for doing repairs in certain areas or parts.

    3

    REP

    RPLC 1 – 5

    Used for replacing parts. The VMRS code contains five default replacement times. The replacement time that gets used is determined by the vehicle difficulty factor. Vehicles can have a difficulty factor ranging from 1 – 5 for various repairs.

    4

    DAM

    RPLC 1 – 5

    Used for jobs due to damage or accidents as opposed to jobs from normal wear and tear. The system tracks the costs posted to these jobs in the regular cost categories (parts, labor, etc.) and also in a separate category for accident costs.

    5

    PM

    RPLC 1 – 5

    Used for doing preventive maintenance jobs.

    6

    OUT

    RPLC 1 – 5

    Used for jobs done by another company. The system tracks the costs posted to these jobs in outside cost categories.

    7-10

    USER-DEFINED

     

    N/A


    NOTE: If a repair type of OUTSIDE is selected, you'll be prompted only to enter the vendor number, PO number, and cause code and none of the other fields described hereafter.

  • Vehicle Status: Status of the vehicle related to this specific repair. This may be used to determine the overall status of the vehicle. See the Vehicle Status section for details.
  • Cause Code (SSM, switch 39-part 2): Select a cause code from the drop down list. Cause codes allow you to track the cause for the repairsdriver repairs-driver reports, accidents, PMs, etc. These codes are user-definable (SSY).
  • Job Account: Type an account number or select one from the lookup list.
  • Part Kit (SSI, Miscellaneous I tab, switch 34): Accept the part kit shown, assign a new part kit number, or press F1 to select a part kit from the lookup list. When a part kit is assigned to a job, a parts pick list can be printed to quickly identify and locate the parts needed for the job. Refer to "Part Kits" in Chapter 5Part Inventory for additional information.
  • Estimated Time (SSI, Miscellaneous I tab, switch 42-part 2): Accept the estimated hours shown or enter a different time estimate to complete the job. The estimated hours shown varies depending on the job (VMRS code), repair type code, vehicle class code, and the vehicle difficulty factor. Refer to "How the System Determines the Estimated Time for a Job" in Chapter 2Getting Started for additional information.

If Non-Zero Labor Hours is set to YES in the "Use Flat Labor/Valid Hours" switch, this field must contain a non-zero value. This information is compared to the actual completion time for mechanic productivity purposes. Refer to "Mechanic Productivity" in Chapter 9Tracking Mechanic Hours. ." 

Share Line In Paperless: Indicate whether the primary mechanic is allowed to share the work and request assistance from another mechanic.

  • Distribute Time Evenly: Will distribute the estimated time to complete the job between each mechanic assigned to work on the job.
  • Quantity: Accept the default value of 1 or enter a new number indicating the number of times this job is to be performed. For example, if you need to do brake jobs on the right and left front wheels, enter 2 as the quantity. The estimated hours will be adjusted accordingly. Line notes (discussed in the next few paragraphs) can be added to instruct the mechanic on which wheels to do the brake jobs. This saves you from having to add two work order lines for the same job.
  • Mechanics: Enter the mechanic number or abbreviation to assign to the job or select F1 to select a mechanic from the lookup list. If you're using Paperless Shop, assigning a mechanic or multiple mechanics here causes the job to automatically appear on their schedules. Leave this field blank if you're unsure of who will be working on the job. NOTE: This field is skipped in batch work orders since work is not scheduled.
  • Labor Rate (SSI, Miscellaneous I tab, switch 40): Accept the labor rate displayed or enter a different rate. This field is skipped if the "Display Mechanic Wage" switch is set to NO.
  • Paperless Shop Line Priority (SSM, switch 15): If you're using Paperless Shop, accept the default priority of 98 or enter a new value to indicate the importance of this job. Valid values are 5 – 99, 5 being the highest priority. When mechanics clock in, scheduled jobs are listed in order of priority so they can simply select a job from the top of the list to work on rather than having to look through the entire list and deciding which one to work on first. NOTE: This field is skipped in batch work orders since work is not scheduled.
  • Primary Mechanic: Check the box if this is the primary mechanic responsible for the job. Additional mechanics may be assigned to assist the primary.

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  • Template: This option is available when the Add Line window first appears giving you the option to use a template work order. The use of templates saves time and keystrokes when adding repetitive jobs. Once a VMRS code has been input, the option to use a template is no longer available.
  • Notes: This option allows notes to be added to describe or give additional instructions for the job.
  • Outside: This option allows the line to be flagged as an outside line if the repair type code is set to something other than OUTSIDE. For example, the repair type code can be set to DAMAGE and the line can be flagged as an outside line indicating the repair needs to be done by another company. When the Repair by Work Type report is generated specifically for DAMAGE, this job will appear on the report even though it was an outside job. However, this job won't appear on the Repair by Work Type report when generated specifically for OUTSIDE work since the repair type code is not set to OUTSIDE. If you plan on using the Repair by Work Type report (ROR), be sure to standardize how to flag outside lines for consistent reporting.
  • Warranty: This option allows a job to be flagged as an OEM warranty (warranties from the Original Equipment Manufacturer). If you're tracking vehicle warranties using RTA's warranty program (MVWM), this step is unnecessary because the system automatically flags warranty lines for you. This option provides a way for you to manually flag the job as warranty work if you're not taking advantage of this money-saving feature. Costs posted to work order lines flagged as warranty work appear on the Warranty Activity report (RWV). Refer to "Warranties" in Chapter 3Vehicle Inventory for additional information.

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