Listed below are brief descriptions of the setup and procedures involved in using the Road Call module. Unless otherwise stated, detailed instructions will follow in later sections of this manual.
The Setup:
- Enhancement Code and instructions are sent via email.
- For a user to have full access to the Road Call module, they need to have these User Access Rights in System > Setup Users > File Maintenance:
- Access rights needed: 032, 035, 036, 037, 038, 082, 134, 150
- If you want to be able to find your own vendors by GPS location, you will need to set the Latitude and Longitude inside the Master > Vendor > File Maintenance under the Services screen.
The Procedure:
- Create new Road Call.
- Select Vehicle and breakdown location.
- Add Vendor that you are going to be working with / Lookup vendor with Truck Down.
- Add WO information to the form.
- Create WO/PO.
- Add items to WO.
- Repeat Add vendor process if more vendors need to be used on this breakdown.
- Close WO.
- Close Road Call.