Road Call Overview

Listed below are brief descriptions of the setup and procedures involved in using the Road Call module.
The Setup:

• Enhancement Code and instructions are sent via email.
• For a user to have full access to the Road Call module, they need to have these User Access Rights in System > Setup Users > File Maintenance:
  • Access rights needed: 032, 035, 036, 037, 038, 082, 134, 150
• If you want to be able to find your own vendors by GPS location, you will need to set the Latitude and Longitude inside the Master > Vendor > File Maintenance under the Services screen.

The Procedure:

• Create new Road Call.
• Select Vehicle and breakdown location.
• Add Vendor that you are going to be working with / Lookup vendor with Truck Down.
• Add WO information to the form.
• Create WO/PO.
• Add items to WO.
• Repeat Add vendor process if more vendors need to be used on this breakdown.
• Close WO.
• Close Road Call.