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Warranty Part Installs

Warranty Part Installs

Owned by Kevin Meek
Last updated: Apr 07, 2025
4 min read

Managing warranties effectively can lead to significant cost savings and optimized resource management within a shop. While RTA already has a robust warranty claims process, some users require a way to track and receive notifications about warrantied components as they near expiration.

The Warranty Part Installs feature provides a dedicated page within the Warranty navigation menu that allows users to search for parts under warranty, track their placement and status, and monitor warranty expiration timelines. This feature also helps users analyze failure statistics and identify other assets where warrantied parts have been installed, streamlining warranty claims and recall processes.

Warranty Part Installs Screen

1. Accessing Warranty Part Installs

  • Navigate to Part Management > Vendor > Warranty Part Installs.

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  • Use the search field to enter a part number and retrieve warranty details

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For more information on how to use the Master List Lookups refer to the Master List Functions Table of Contents

2. Viewing and Filtering Warranty Data

  • Once a part is selected, the grid will populate with relevant installation details

  • Use column filters and sorting options to refine the displayed data

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Fields Displayed

Once you select a warrantied part it will display key warranty information, including:

  • Facility: Location where the warrantied part was installed, triggering the start of its warranty coverage

  • Work Order: Work Order number where the part was posted, with a direct link to the work order for further research

  • Work Order Line: Work Order line where the part was posted

  • Asset: The asset the part was installed on, linked to the asset file

  • Type: Specifies warranty type (Meter, Months, or both if applicable)

  • Term: The original warranty coverage period (e.g., 36 months or 10,000 miles/km). If both apply, displayed as "36/10,000".

  • Life: The time/mileage elapsed since installation (e.g., a 36-month warranty started 6 months ago will show "6")

  • Position: The installation position if specified (from Work Order settings > Position Code)

  • Vendor: The primary vendor number for the part (linked to vendor details)

  • Vendor Name: The primary vendor name of the part (linked to vendor details)

  • Remaining: The remaining warranty coverage (e.g., 36-month term minus 6 elapsed months = "30" remaining). If both Months/Meters apply, displayed as "30/5,000".

  • Warranty: Indicates whether the part was posted under warranty (Yes = )

  • Claim Status: Indicates whether a warranty claim has been filed (Open, Closed, or blank)

  • Claim Number: If a claim exists, displays the linked claim ID, with a direct link to the Claim Record

All columns will be filterable and sortable for easy navigation.

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3. Reviewing Warranty Expiration and Claims

  • Check the Remaining column to identify parts approaching expiration. If the Numbers are at 0 then it is no longer under warranty.

  • Click on linked Work Order Number or Claim Number entries to review associated records.

Note: For more info on the Warranty Claims process see Warranty Claims Table of Contents

Reporting and Analytics

The Warranty Part Installs feature provides valuable data for reporting purposes, including:

  • Warranty expiration trends

  • Failure rate analysis

  • Vendor performance tracking

  • Warranty claim success rates

Summary

The Warranty Part Installs feature enhances warranty management by offering a centralized view of all warrantied part installations. Users can easily track warranty expiration, review claim statuses, and analyze part failure data to optimize maintenance operations. This tool ensures that warranty coverage is utilized effectively, reducing costs and improving asset reliability.

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