There are many times when it is helpful to see who is in the system: you have a locked file, you need to run an update of the system, you need to rebuild a file etc. Before you needed to go through the office, make some calls and tell everyone to get out. Sometimes people leave the screen up or don't answer. Now we have the ability to see who is accessing RTA and where they are in the system. However, this is a view only screen and you can not kick people out from here.