Single Sign On (SSO)

Owned by Nathan Schafer
Last updated: Sept 18, 2024 by Merlin Villela
2 min read

Single Sign On (SSO) is an authentication process that allows a user to log in once and gain access to multiple applications or services without having to log in separately for each one. SSO requires some set up from your organizations IT department to add RTA to be an authorized application within their centralized authentication.

SSO is an add on module with an additional cost. Set up must be initiated through RTA tech support

Your organization must be using a service that connects via SAML 2.0 for SSO to work

Set Up

  1. RTA User account must be completely set up and active within RTA Fleet360 to include any email invites for user set-up, see how to set up a new user here before linking to SSO. This ensures proper user permissions are set up prior to user access to RTA.

  2. Request the SAML 2.0 connection data from your IT department

    1. This a small list of SAML 2.0 compatible software:

      1. Google Workspace (formerly G Suite)

      2. Microsoft Office 365

      3. Salesforce

      4. Box

      5. Slack

      6. Workday

      7. ServiceNow

      8. Zendesk

      9. Adobe Creative Cloud

      10. Dropbox Business

      11. GitHub Enterprise

      12. Amazon Web Services (AWS)

      13. Zoom

      14. Atlassian (Jira, Confluence)

      15. SAP

      16. VMware

      17. Okta

      18. Ping Identity

      19. Cisco Webex

      20. IBM Cloud

The Organization’s IT department must provide the following data:

Microsoft Active Directory domain

Client ID

Client Secret

Identity API [Microsoft Identity Platform (v2) | Azure Active Directory (v1)]

(Only on v1) Protocol [OpenId Connect | WS Federation]

(Only on v1) App ID URI

  1. Contact Tech Support and create a support ticket providing the above information.

  2. Tech support will create the add on module with the provided IT information

  3. Your IT department will be notified of the completed connection set up from RTA and will need to complete some final steps on their end. Once they complete the se- up, SSO will be active.

 

Single Sign On

  1. Once the set-up is complete, you can navigate to app.rtafleet.com

  2. Click sign on, and enter your work email credentials, it will show SSO enabled

  3. Once you log in it may ask you to verify your Microsoft account

  4. It will then ask you to create a new account or link an existing account, under the link existing user enter your RTA log in credentials

If you choose create account, you will still need your company RTA administrator to set you user permissions. It is recommended you have an RTA account set up prior to linking your company email for SSO.

  1. Each time you click sign on now it will automatically log you in to RTA

 

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