Publisher could not be verified or Unknown Publisher

Owned by Jacob Turley
Last updated: Mar 10, 2023 by Mary Gerard (Unlicensed)
1 min read

Problem

When launching the RTA program you receive the message “The Publisher Could Not Be Verified” or "Unknown Publisher".

Solution

Through Internet Explorer(preferred)
  1. Go into Internet Explorer, Tools, Options, Security, Local Intranet (not internet)

  2. Set this to Medium Low or... Go into Custom, and change the Launching Applications or Unsafe Files from Prompt to Enable.

Through Group Policy Manager

  1. Log into windows as a user with administrator rights.

  2. Click Start–>Run and type gpedit.msc. Click OK

  3. Go to User Configuration–>Administrative Templates–>Windows Components–>Attachment Manager

  4. Add “*.exe” to the “Inclusion list for moderate risk file types” setting. You can also add other file types.