How to add vehicles in RTA Inspect

Vehicles are a core component of RTA Inspect and are required to be able to perform and inspections.

There are two options for adding vehicles:

• Link from existing RTA Desktop vehicles

• Directly add vehicles in RTA Inspect (not tracked by RTA Desktop)

Link from your Fleet Management Software

For the next step on adding Inspections, please see:

https://rtafleet.atlassian.net/wiki/spaces/HK/pages/1965228054

Linking vehicles is meant to be as painless as possible.

1. Log into the RTA Web App

2. Click the “Admin > Integrations” link in the left sidebar, then select “RTA Inspect”

3. To Link your vehicles, click the “+” button in the top-right and check the boxes of the vehicles you wish to link to RTA Inspect. Click Save. You can also Unlink vehicles with the same process through the “-” button.
   
   

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4. After hitting save, the vehicles you have selected will begin to be created in RTA Inspect.

That’s it! If you refresh the page after some time, you should see the list of your linked vehicles.

For the next step on adding Inspections, please see:

https://rtafleet.atlassian.net/wiki/spaces/HK/pages/1965228054

Directly add vehicles in RTA Inspect

Note: Only account owners can add vehicles in RTA Inspect.

1. Open the RTA Inspect Inspect app on your phone or tablet device.

2. At the bottom of the screen, tap **Fleet**.

3. Next, tap **Vehicles** in the middle of the screen.

4. Tap the **Add** button in the center of the screen or the ➕ button in the upper right of the screen.

5. Enter the following information:

Once all vehicle data has been entered, tap the Save button.

For the next step on adding Inspections, please see:

https://rtafleet.atlassian.net/wiki/spaces/HK/pages/1965228054

Common Reasons for Links to Fail

• You have exceeded your license limit in RTA Inspect. In RTA Inspect, you are only allowed a certain number of licensed vehicles, so syncing vehicles over the limit will result in failures. No fret! You can simply “Unlink” a vehicle by checking its box within the “Unlink” button. Once that is done, a license should be freed up, and you can try to link again!

• Duplicate VIN numbers on vehicles that were manually added to RTA Inspect. When linking over, if you have preexisting vehicles in RTA Inspect, RTA tries to match vehicles based on VINs. If RTA Inspect has 2 vehicles with the same VIN, the integration will fail to link because simply, we don’t know which RTA Inspect vehicle that RTA vehicle maps to!

Issue Sync

Issues found from RTA Inspect will be automatically added to the Driver Reports module in the vehicle’s home facility that they were reported on, and update the vehicle odometers accordingly. As status changes are made (for example, the issue is assigned to a work order in RTA), the integration will call back to RTA Inspect and update its status accordingly (such as “In Progress”). That’s it! Nothing else you need to do, except do your work and let RTA and RTA Inspect handle the rest!

Currently, it could take up to 15 minutes for issues to be synced both ways. So, if you expect something to be there, wait for at least 15 minutes, and then reach out to RTA Support (support@rtafleet.com) for troubleshooting.

For additional questions, please see